Exclusion of Warranties:

LV Estate Agents Limited will try their best to display any material or information on this website as accurately as possible, however, we will not give any warranty regarding this website and/or information provided of any kind.

Privacy Policy:

We will always respect your data and never sell it on to third parties as your privacy is important to us.

This privacy policy outlines how we use your personal information and by using this site you agree to us providing you with information requested and confirm that you agree to the use of your personal information.

What information do we collect about you and why?

We collect information about you when you register with us to use our services. Website usage information is collected using cookies, and we can collect information when you complete surveys and feedback.

When you contact us to book a valuation, arrange to view a property, register for regular updates on your property search we will need to know your name, address, email address and contact number.

The reason we gather this information is to allow us to register your details and to keep in contact (unless you have requested otherwise by emailing or contacting us) regarding your valuation, sale, letting or property search. We may also pass on your contact details to contractors, solicitors, mortgage brokers if you request them.

Cookies enable us to receive information on website usage, so that we can develop the website and our services, however, the statistics will not include information that can be used to identify any individual.

How will we use information about you?

We may wish to provide you with information about special features of our website or any other service or products we think may be of interest to you.

LV Homes will not share your personal information for marketing purposed with third party companies unless you give us permission.

If you have registered to receive marketing, you are free to opt out at any time by emailing us info@lv-homes.co.uk

How we protect your information

All personal data is stored securely in accordance with the EU General Data Protection Regulation (Regulation (EU) 2016/679) (GDPR).

The internet is not a secure medium. We use the most up-to-date technologies to protect the information you give us. We also keep your information confidential. The internal procedures of LV Homes cover the storage, access and disclosure of your information.

Owing to the global nature of the internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy. However, we have taken the steps outlined above to try to improve the security of your information.

How long we retain your information

Personal data will be retained by us for as long as is necessary. These periods can differ depending on why the data was provided, for example, if you register looking to buy a property, we will keep in contact until you have completed on your purchase. However, sometimes we will keep in contact if you are happy for us to do so as your purchase may be a buy to let, development project etc. We will only keep in contact if you are happy for us to.

Within our business activities there are some legal and legitimate interest requirements which apply to the retention of personal data;  the maximum retention period is 7 years from the date the transaction concluded.

In the absence of any legal requirements, data is to be deleted when:

  • the purpose for which it was provided is no longer valid; or
  • the data subject has withdrawn consent; or
  • the data is no longer up to date

Your rights as a user of this website

As a user you have the following rights:

  • A right to be informed about our collection and use of personal information;
  • A right of access to the personal information we hold about you;
  • A right to rectification if any personal information we hold about you is inaccurate or incomplete;
  • A right to ask us to delete any personal information held about you unless we are obliged to retain the information for other legal reasons;
  • A right to restrict or prevent the processing of your personal information;
  • A right to data portability (obtaining a copy of your data to re-use with another service or organisation);
  • A right to object to the use of your data for particular purposes.

If the business is sold

If this business is sold or integrated with another business your details may be disclosed to our advisors and any prospective purchasers and their advisors and will be passed on to the new owners of the business.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information visit www.aboutcookies.org or www.allaboutcookies.org

LV Estate Agents Limited - Registered in England and Wales, number 10332819 - Registered office: 56 Saxonbury Avenue, Sunbury, TW16 5HD

We would love to hear from you, please call or email us:

 

T: 01932 703 769 01932 703 769

E: info@lv-homes.co.uk

 

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LV Estate Agents Limited Registered in England & Wales, number: 10332819